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FAQ'S & Info


Detailed arrival information is sent to our guests a few days ahead of check in.  It details where is best to park depending on what time of year you are visiting. We also update you on any celebrations or fiestas in the area and let you know of any known road closures. It will let you know of National holidays that might affect shop opening times etc and we can guide you to a neighbouring town or village if needs be.

This is in addition to the online welcome pack we offer with many great places to eat, visit etc.  Plus you can find answers to often asked questions, in our FAQ’s section down below.

Quick key code entry at our holiday rental townhouses


We currently offer self check in, which means you are not restricted on arrival time, which can be stressful for guests.  In your arrival information we include details on how to find the property and the key code for the entry system.  It is a requirement of the Junta de Andalucia that you provide your passport/National ID information to them within 24 hours of your arrival  This is a simple and quick process using a secure app, all the information is given in your arrival information and if you wish you can download the app ahead of your stay.  You then just scan the QR code in your rental and take an image of your passport.

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Frequently Asked Questions